Directorate CSP PayrollImplementation of a service contract and management of the payroll teams

Failure in the implementation of a Payroll SSC concerning 14 subsidiaries of a large French distribution group

Giving confidence to the subsidiaries, making payroll more reliable, setting up a project with the HRDs in order to set up a service contract

An experienced Payroll SSC Director (HRIS, Payroll, implementation of CAC 40 Payroll SSC)

Stabilization of Payroll teams (-30% turnover over the period), 43% reduction in tickets

8 months

Internal Control Department, RAF, DAF, Management Control Department, Accounting Department, Audit Department