Interim Quality Directoron a transition assignment
Le rôle d’un Directeur Qualité de transition est crucial dans des périodes de changement au sein d’une organisation. Expert dans la gestion de la qualité, il intervient de manière temporaire pour stabiliser, améliorer et pérenniser les processus. Son intervention permet à l’entreprise de maintenir ses standards de qualité, de répondre aux exigences des certifications et de garantir la satisfaction client, tout en accompagnant les équipes vers une gestion autonome et durable.
Context and Challenges
An Interim Quality Director steps in when an organization requires temporary expertise to improve or stabilize quality management.- Ensuring that quality standards are maintained during periods of turbulence (restructuring, mergers and acquisitions, etc.)
- Deploying new ISO systems or revising existing ones to comply with updated quality standards
- Analyzing the situation, defining corrective actions, and stabilizing quality performance in cases of product or service failures
- Maintaining the integrity of quality processes during phases of instability or when external support is required
Key Objectives
The main goal of a Transition Quality Director is to implement structural actions that enable the company to maintain or enhance its quality standards.- Stabilize quality during turbulent periods, preventing brand degradation in times of crisis
- Align practices with international standards, ensuring compliance with ISO 9001, ISO 14001, or other specific certifications
- Reduce non-quality costs by identifying sources of non-conformities and establishing processes to prevent them
- Foster a culture of continuous improvement by embedding and sustaining implemented enhancements
Roles and Assignments
The missions of a Transition Quality Director are typically broad and encompass several key aspects of quality management within the company.
- Quality Assessment and Audit Conduct a comprehensive diagnosis of the company’s current quality status and identify key areas for improvement
- Implementation of Quality Processes Develop and implement processes, procedures, and policies to meet quality objectives
- Quality Team Management Lead quality control, production, procurement, and R&D teams to ensure compliance with established standards
- Quality Performance Management Establish KPIs to measure and evaluate the effectiveness of quality processes
- Customer Relationship and Feedback Management Analyze customer feedback and implement corrective actions to enhance the overall customer experience
Why Engage one ?
There are several strategic and operational reasons why a company may choose to engage a Transition Quality Director.- Specialized Expertise Without a Transition Quality Director, the company may lack the expertise required to handle a crisis or lead an improvement project
- Flexibility and Responsiveness During times of crisis or rapid change, it is essential to have an expert capable of intervening immediately
- Implementation of Specific Projects A Transition Quality Director oversees audits and updates to standards for targeted, time-bound assignments within the company
- Neutrality and Objectivity A Transition Quality Director brings an objective perspective, identifies issues, and proposes solutions free from internal bias or conflicts of interest
en Direction Qualité
Les fonctions de directions qualités représentaient 7% de nos missions en 2024 :
%
sont des missions de projets
%
sont basées en régions
Les Profils de Managers de transition
